Latest version of iTunes must be available in your computer. The software that is available in your Mac or Windows PC must be updates to the latest version. Cross check whether your device is turned on.Also unlock the iPhone with your passcode if your “Auto Lock” is on. Close all the running programs in your PC. May 22, 2017 · Double-click on ‘AppleSoftwareUpdate.msi’. Doing such should correctly update the Apple Software Update software. Now, you should be able to update iTunes on Mac or Windows PC. If both methods don’t work then you should simply uninstall iTunes and download the latest iTunes version for PC or Mac to install it again.
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